
SWIGGY
Swiggy is an Indian online food ordering and delivery platform, operating in 500 cities across India. Partnered with the VP and Director of Design to facilitate a workshop at their Bangalore headquarters, across their design and product management organizations, covering strategies, case studies, and applications of inclusive design methods to bring teams closer to Swiggy delivery drivers and users–their needs, goals, and opportunities to enhance accessibility. Resulted in the adoption of new prototyping and co-design methods across both design and product departments.
Swiggy is an Indian online food ordering and delivery platform, operating in 500 cities across India. Partnered with the VP and Director of Design to facilitate a workshop at their Bangalore headquarters, across their design and product management organizations, covering strategies, case studies, and applications of inclusive design methods to bring teams closer to Swiggy delivery drivers and users–their needs, goals, and opportunities to enhance accessibility. Resulted in the adoption of new prototyping and co-design methods across both design and product departments.
ROLE
UX Design Facilitator
Adoption of inclusive design methods
UX Design Facilitator
Adoption of inclusive design methods



“How do I know that the workshop was a success? When the VP of product management tells me how his team couldn’t stop talking about what they learnt in those two days. Mission accomplished.”
– Prasanna Venkatesh, Director of Design